| Payments |
| Inclusions: Some inclusions will vary for package and customized tours. However, the following will be included: hotel taxes and service charges, service of local English/Spanish speaking guide during program, or tour. A Galapagos cruise includes: meals, Naturalist Guide and a double occupancy (unless otherwise requested). You will be advised of all inclusions specific to your program on your tour proposal. |
| Exclusions: International travel to Ecuador, $100 park entrance fee, Ecuador exit tax (US $35+), extra beverages (unless specified), tips for guides, drivers, crew on board yacht, and hotel staff, international health insurance (unless specified). |
| Deposit/Payments Timeline |
| Immediate deposit, to confirm booking |
20% of total, non refundable |
| 120-59 days prior to departure |
30% of total |
| 60 days prior to departure |
paid in full |
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| If booking is made 60 days or less prior to departure, total payment is required. |
| Galapagos Islands High Season: June 15- September 14 and November 1-April 30 |
| Galapagos Islands Low Season: May 1-June 14 and September 15 to October 31 |
| Note: Some prices may be higher during high season. |
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| Cancellation Policies |
| 20% of deposit is non-refundable |
| 120-61 days prior to booking date: 50% is forfeit |
| 60 days or less prior to booking date: 100% is forfeit |
Note:
- A written e-mail notification needs to be sent to Immerse in order to receive any sort of refund. Cancellation policies may change due to the policies of certain yachts, hotels, restaurants or airlines. Other administrative fees or spent costs may be applied to penalty fees. No partial refunds will be given for unused meals, hotel rooms, airport transfers or excursions etc for any reason. We strongly suggest all travelers look for travel insurance.
- In the event that boats are not available to depart due to unexpected conditions, passengers will be booked in another with similar facilities, thus no requests for refunds will be attended.
- We highly recommend all passengers to acquire travel insurance prior to traveling to Ecuador.
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